Head - Customer Experience | Cai Store

Cai Store

Head - Customer Experience

Quick Overview

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3 - 5 Years

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Mumbai, Maharashtra, India


Skills and expertise you’ll require

Communication Skills

problem solver

Analytical Skills

Interpersonal Skills

Organization Skills


Roles and Responsibilities

The purpose of this job is manage customer care on all CRM platforms and work in Laison with both operations and customercare team.

Accountabilities:

1. Leading a team of 10-15 members. Making sure everyone achives targets as decided while maintaining a healthy morale
2. Generating sales through the CRM portals. Complete ownership of the CRM portals.
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LATEST FUNDING

Bootstrapped

Locations

mumbai

Job Openings

5

Employees

11-50

Business Model

D2C

Domain

thecaistore.com

ESTABLISHED

2015

LATEST FUNDING

Bootstrapped

Locations

mumbai

Employees

11-50

Domain

thecaistore.com

ESTABLISHED

2015

Perks

Incentives

We have an incentive structure for each employee and live by it.

Perfomance bonus

After completing a year in the company the employee is entitled to a performance bonus subject to the employers review.

Paid Sick Leave

as a permanent employee you are entitled of 6 paid sick leaves

Life@Cai Store

Office Locations

mumbai

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