Developing automated mobile application test scripts that are robust, performant and maintainable using Appium, Espresso and other automation tools.

Working closely with developers, designers to meet team commitments.

Ensuring that applications and API’s developed by the team are reliable and meet user needs

You’ll Be Improving & Responsible To–

Testing of any SaaS products and clear understanding of architecture and design across all systems.

Test strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities..

Scope and create quality assurance plans, data, procedures and scripts.

Good knowledge of mobile concepts. Debugging Concept for iOS and android

Your Experience Across The Years in the Roles You’ve Played -

5-7 years of professional software testing experience.

Experience in Mobile App Automation for iOS and Android Apps using Appium, Detox or any other automation tools like Espresso etc.

Good understanding of Android Architecture, iOS Architecture and their components.

Having a good understanding of databases like Mongo DB and it’s working.

Must have knowledge of using debugging proxy application tools like Charles, Fiddler etc.

Perform mobile test task estimation, task execution, Regression Testing and Functional System testing.

A practiced eye for margin errors and other visual errors in mobile applications.

Having understanding and experience in using basic UNIX commands.

Working knowledge of XCode instruments And Android Studio.

Experience in API / WebServices Testing with tools such as Rest Assured

Expertise in JavaScript language is a plus

Hands-on experience with Test Cycle Management tools like JIRA

Exposure to various development & testing tools such as Git/Jenkins/Bitbucket

Must have working knowledge in building and executing automation scripts

Good analytical and problem-solving skills.

Your Academic Qualifications may include -

Bachelor's Degree in Computer Science IT or related fields

At Sprinklr, we're customer-obsessed, treat one another like family, and take extreme pride in who we are and what we're building. It is core to who we are as a company.

Enterprise/ SaaS

Cloud Computing

AI/ Analytics

Appium

Git (software)

JIRA

JavaScript

REST Assured

Detox

Functional System testing

 Lead QA Engineer - Mobile Automation

Owning the end to end testing of the data pipeline and platform setup and set best practices.

Creating the necessary automation library and framework as required and build automation tests.

Ensuring the health of the platform by putting the necessary checks and balances wherever is appropriate.

You are also responsible to drive meetings and new initiatives and innovation.

You participate in all day-to-day QA tasks.

Research into new test/validation technologies/methodologies

Work with cross-functional teams to ship high-quality releases

Provide technical guidance and mentorship to a team of SDET and Sr SDET depending on the role you are placed in.

Encourage and drive initiatives which promote innovation and technical excellence

Constantly look for improvements in software development and testing processes

Upto 2 years of professional software testing experience with Java Programming language with a very strong emphasis on automated testing using Selenium with Cucumber or any related frameworks.

Hands on experience in development or test automation tools/frameworks (e.g. Selenium/ Cucumber) in an Agile development environment

Hands-on experience in testing SOAP/Rest services

Experience in any of Databases such as MySQL, MongoDB is a big plus

Knowledge of data structures and algorithms and good object-oriented design and coding skills.

Understanding of Performance testing and Performance related tools such as JMeter / Gatling

Hands-on experience with Test Cycle Management tools like JIRA or relevent

Test strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities

Testing experience of Micro-services hosted platform

Understanding of Kafka, GraphQL and Redis concepts

Exposure to various development & testing tools such as Git/Jenkins/Bitbucket AWS ,Azure & Google Cloud Concepts

Strong problem solving and troubleshooting skills.

Ability to work independently in a fast-paced environment with frequent production releases.

Understanding of performance and efficiency with a strong customer focus .

Work cross-functionally to collaborate with designers and developers

Be empathetic towards customers and appreciate the user's experience

Graduates with Bachelor's Degree in Computer Science IT or related streams

We offer a flexible work environment and generous pay & benefits packages. While we have some amazing perks, at the end of the day, Sprinklrites are here for the opportunity to grow, learn and affect the industry with incredible ingenuity.

We focus on our mission: We believe social technology is the future of customer brand relations across all departments, and we seek to make each of these experiences excellent at every touchpoint. This is how we make the world more social together.

We invest in our people: Sprinklrites passionately, genuinely care about seeing one another succeed in making an impact on the industry. We pride ourselves on having an honest, open environment and supportive culture where we can take risks together.

We believe in our product: Sprinklr is the most complete enterprise social technology in the world, and it's not us saying that, Forrester Wave said it for us. We have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

Cucumber

JMeter

SOAP

Selenium

SDET 1 - Automation Testing

Ensuring that every customer derives the most value possible from the platform leading to retention.

Identifying, comprehending and clearly articulating customers' requirements to generate an end-to-end advertising solution.

Analysing and elevating customer’s consumption of contract, adoption of the product and generation of upsell or cross-sell.

Acting as day-to-day contact for Ads stakeholders, agencies and System Administrators.

Assisting teams in building social media advertising campaigns across the social channels for world’s leading brands mapped to their business needs.

Working with clients to improve the paid service itself and its alignment with the client's core business.

Deliver Value: Be able to deliver on, and communicate the value associated with the customer’s investment in advertising within the Sprinklr platform to guarantee retention & customer growth.

Drive Adoption: Drive adoption and usage of new products and features across multiple business units, teams, and markets within a single customer.

Establish Relationships: Establish and nurture relationships built on trust with every new customer, develop client and agency champions, and identify key stakeholders.

Strategic Advertising Partner: Become your customer’s day-to-day strategic advisor who understands their business challenges and can communicate the positive business outcomes of working with Sprinklr.

Proactively identify opportunities to improve operational efficiencies and find suitable campaigns which could benefit from utilising AI to drive ROAS

Capture development areas for product improvement and closed looping with product managers and engineering for necessary corrective actions.

Actively make sure you are knowledgeable on native channel’s ad products package.

Provide on-going training support and ad hoc training sessions to always keep customers educated on Sprinklr know-hows.

Actively make sure that you are knowledgeable on all Sprinklr software products.

2-3+ years of experience in paid social account management at a brand, agency or technology.

Building and optimising paid social campaigns.

Excellent written and verbal communication skills.

Analytical mind-set with attention to detail and excellent problem solving skills.

Ability to think independently and learn as a member of a team.

Ability to identify and clearly articulate issues clients are facing and plans on how to solve them.

Intrinsically motivated to tackle unique client use cases, teach clients how to maximise platform performance.

Demonstrated experience and a passion for the social technology universe (i.e., Facebook, Instagram, Twitter, YouTube, LinkedIn, Pinterest, Snapchat, TikTok).

Industry specific knowledge across different verticals or lines of business preferred

The depth, breadth and frequency of customer platform adoption starts strong and keeps climbing.

Customers add new licenses, modules and services to their package.

Constantly coming up with new strategies that are adopted by your clients and peers.

Stakeholders participate in Sprinklr events and case studies.

Your platform and industry knowledge makes you a trusted advisor both internally and externally.

Sprinklr is a Customer Experience Management (CXM) platform for modern channels helping the world’s most valuable enterprises make their customers happier.

Sprinklr offers a set of powerful social capabilities that allow our clients to reach, engage, and listen to customers across 24 social channels. We empower entire organisations to work together – across marketing, advertising, research, commerce, and customer care – to manage customer experience at scale.

Sprinklr works with more than 1,000 of the most recognised brands around the world, including Nike, Google, JPMorgan Chase, Verizon, McDonald’s, Microsoft, P&G, Apple, and more than 50% of the Fortune 50, revolutionising customer engagement in 75+ countries.

We ensure that every stakeholder maximises their usage of the platform and understands how Sprinklr can help them achieve their strategic objectives with regards to the advertising module. Our main goal is to deliver hands-on client support to ensure customer satisfaction that leads to platform adoption and account growth.

Our KPIs are focused on platform consumption & adoption, revenue retention & growth. We never lose a customer, and constantly demonstrate value.

Digital Marketing

Social Media Marketing

Digital Campaign

optimising paid social campaigns

Advertising Platform Manager

3-5 years of professional software testing experience.

Edtech

E-Commerce

API Testing

Functional Testing

Mobile Automation

Junior QA Engineer - Mobile Automation

2-3 years of professional software testing experience with Java Programming language with a very strong emphasis on automated testing using Selenium with Cucumber or any related frameworks.

Java

SDET 2 - Automation Testing

Manage and optimize configuration of on boarded Sprinklr clients, to ensure their continued success with the Sprinklr platform

Identify platform gaps, and optimization opportunities; designing and configuring the appropriate solution, so that client expectations regarding platform use cases and functionality are fulfilled

Maintain platform relevancy according to changes business needs

Provide oversight on any additional enablement of the software deployment to be in line with current architecture and future client needs or business requirements

Ensure that every client derives the most value possible from the Sprinklr platform

Assist the Sales and Success Teams in providing insight to client health, and working to win new business and/or grow existing accounts

Ensure that all client users are trained, educated, and up to date on platform use, best practices, and functionality

Support our Services Directors to ensure optimal client service as it relates to platform performance, functionality, enhancements, and configuration

4+ years of experience in enterprise software deployment management and/or implementation, consulting

Strength in Social Reporting and Analytics

Excellent written and verbal communication skills

Strong technical background with advanced computer skills

Ability to work independently and as a member of a team

Demonstrate experience and a passion for the social media technology universe

Extremely strong communication and presentation skills

Ability to work effectively under tight deadlines and juggle several assignments simultaneously

Fluency in social media platforms and direct experience in working with or for social media management software is preferred

Passion for solving client challenges and commitment to client delight

Bachelor's Degree in Computer Science IT & MBA

At a time when consumers are connected and empowered like never before, Sprinklr is helping the world's largest brands provide amazing experiences at every turn. Sprinklr offers a set of powerful social capabilities that allow our clients to reach, engage and listen to customers across social, marketing, advertising, research and customer care to manage customer experience at scale.

Most exciting, Sprinklr works with 50% of the Fortune 500 and nine of the world's most 10 valued brands, including McDonald's, Nestle, Nike, P&G,Shell, Samsung and Visa.At Sprinklr, we are customer obsessed, treat one another like family, and take extreme pride in who we are and what we're building. It is core to who we are as a company

We focus on our mission: We believe social technology is the future of customer brand relations across all departments, and we seek to make each of these experiences excellent

at every touchpoint. This is how we make the world more social together.

We believe in our product: Sprinklr is the most complete enterprise social technology in the world, and it's not us saying that, Forrester Wave said it for us. We have many of the world's

largest brands as our clients, and our employees have the opportunity to work closely alongside them.

Data Analytics

Communication

Social Reporting,

Digital Media Knowledge

Managed Services Consultant

Creating the necessary automation library and framework.

Ensuring the health of the platform by putting the necessary checks and balances where

Drive meetings and new initiatives and innovation.

Participate in all day-to-day QA activities.

Provide technical guidance and mentorship to a team of SDET and Sr SDET

4-6 years of professional software testing experience with Java Programming language with a very strong emphasis on automated testing using Selenium/Cucumber.

Work experience and domain knowledge related to Networking, IP, CTI, Unified Communication platform, IVR, Telephony , Workforce Management etc.

Hands on experience in development or test automation tools/frameworks (e.g.

Selenium/ Cucumber) in an Agile development environment

Understanding of Kafka and Redis concepts

Most exciting, Sprinklr works with 50% of the Fortune 500 and nine of the world's most 10 valued brands, including McDonald's, Nestle, Nike, P&G,Shell, Samsung and Visa.At Sprinklr, we are customer obsessed, treat one another like family, and take extreme pride in who we are and what we're building. It is core to who we are as a company.

Consulting

cloud communication

Healthcare

Cyara

Hammer

automation testing

VoIP

Senior QA Engineer - Voice Care

We seek a Product Designer with 1-2 years of experience working in a fast-paced software environment to help design our next-gen software. 

They will use our existing design system to produce workflows for enterprise software. 

The most qualified candidate will have experience collaborating with Product teams and Engineers, and should be comfortable taking requirements from Product teams to create high fidelity designs and occasional prototypes. 

The Product Designer will ensure that the visual styles embody the business goals of the product, and keep up with best practices and design trends.

Have the ability to quickly spin-up high fidelity explorations to review with principal designers and leadership team, and then create high fidelity detailed user workflows.

Create clickable prototypes or animatics when needed

Utilize the existing design system for all projects

Maintain consistency across all designs through reusable elements

Work closely with Product Managers to get direction, feedback and understand user needs

Turn around developer request and blockers on short deadlines

Participate in research and UX activities such as attending client interviews and observing end users in the platform

Clearly and effectively present design mocks and workflows to Product, developers and leadership teams.

Possess the ability to pitch ideas and quickly iterate on feedback

Work with principal designers early in the design process to gather input and aling on design direction

Be open to feedback and critiques with leadership and principal designers, and then communicate the approved direction to the Product team and other stakeholders

Submit designs for review and incorporate feedback quickly

Creative and open to critique with the ability to focus on the design challenges of creating software experiences.

You are an excellent problem solver and can provide quick solutions to complex design problems for software interactions. You have excellent written and verbal skills that include expressing your ideas to designers and developers.

Experience building and shipping software

You thrive in fast-paced environments, and are flexible and adaptive to frequently changing priorities

You are comfortable moving straight to high fidelity

Creative and open to critique with the ability to focus on the design challenges that come with creating software experiences

You are an excellent problem solver and can provide fast turnarounds on complex problems surrounding software interactions

You have excellent written and verbal skills that include expressing your ideas to fellow designers, developers, and management

Communicate and collaborate well with other designers

Empathetic to user needs and passionate about ensuring painless user experiences

Have a portfolio of work demonstrating software design and UI patterns

Familiarity with Principle, Marvel, Abstract, InVision or Jira applications

Knowledge of design systems such as Styled Components

Careers at
Sprinklr

PE Funded

Bengaluru

8

1001+

1

Enterprise SaaS

2009

Visit URL

PE Funded

Bengaluru

8

1001+

1

Enterprise SaaS

2009

Visit URL

Sprinklr: The unified platform for all customer-facing functions

Office Locations

Bengaluru

Sign up today

Careers at Sprinklr

PE Funded

Bengaluru

8

1001+

1

Enterprise SaaS

2009

Visit URL

PE Funded

Bengaluru

8

1001+

1

Enterprise SaaS

2009

Visit URL

Sprinklr: The unified platform for all customer-facing functions

Office Locations

Bengaluru

Sign up today

Careers at
Sprinklr