Client Relationship Manager
Skills and experties you’ll require
Role and responsibilty
Roles & Responsibilities
- Act as a single PoC representing Nova while interacting with clients on a day to day basis
- Planning and sketching out strategies for maintaining and improving relationship, both from a long term and short term perspective
- Thinking on feet to come up with quick solutions to handle escalations and difficult situations
- Analyze data to help improve the overall product, customer experience and strategy.